Frequently Asked Questions
Shipping FAQs
Once your Ketubah has been created, it will be rolled up and securely packaged (Note, however, that our premium "Wedding Prep" package is packaged flat). Shipping options and costs are listed below. We utilize both DHL and UPS for our world-wide shipping needs and unless you request a particular carrier we will choose the best carrier for your particular Order. In choosing a shipping option, please consider the following: Your Ketubah is a work of fine art. Ketubah Tree's production facilities are located in the Washington, DC metropolitan area. Long ground-based deliveries (i.e., coast-to-coast) could potentially increase the risk of inadvertent damage to your Order while in transit.
Shipping Options For "Wedding Prep", "Sign In Board" or packages with oversized matting:
Second Day Service
(generally provides delivery by 5:00 p.m. the second business day to most points after shipping, but we cannot guarantee arrival within that time)
Shipping Cost:
East Coast - $50 || West Coast - $75
Next Afternoon Service
(generally provides delivery by 3:00 p.m. the next business day to most points after shipping, but we cannot guarantee arrival within that time)
Shipping Cost = $85
Alaska/Hawaii/Canada/Puerto Rico/Virgin Islands and International Deliveries
Please contact us for shipping costs.
Shipping Options For Orders Without "Wedding Prep":
Ground Delivery
(generally provides delivery within 1-7 business days to most points after shipping, but we cannot guarantee arrival within that time)
Shipping Cost = $15
Second Day Service
(generally provides delivery by 5:00 p.m. the second business day to most points after shipping, but we cannot guarantee arrival within that time)
Shipping Cost = $25
Next Afternoon Service
(generally provides delivery by 3:00 p.m. the next business day to most points after shipping, but we cannot guarantee arrival within that time)
Shipping Cost = $45
Alaska and Hawaii
Express Service
(generally provides delivery within 1-3 business days after shipping, but we cannot guarantee arrival within that time)
Shipping Cost = $40
Canada and International Destinations
Please call the studio to receive a price estimate for Canadian and International shipments
U.S.P.S. Regular Mail
(option applies for shipping of Samples only)
Shipping Cost = Free
PLEASE NOTE that UPS will NOT deliver to a P.O. Box, and there is no delivery on holidays and Saturdays.